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Terms and Conditions


International Shipments

We do ship international. All international orders must be prepaid by credit card or wire transfer. Most smaller orders are shipped by the US Postal Service. Customer is responsible for all duties and taxes. We reserve the right to refuse any order and other restrictions may apply.


 

1. PRICING AND SHIPPING

Prices are subject to change without notice.

Orders will be shipped via UPS Ground, unless otherwise requested. Actual UPS Shipping cost will be billed at the time of shipment.

You pay only the actual freight cost necessary to get the order delivered to you. We do not mark up the freight costs, nor do we charge packaging and handling charges like many other online firms. We want you to be satisfied with our product, our service and our low cost shipping because we value your business and want you to come back again.

Unless otherwise stated, all quotations and sales are F.O.B. Bristol Tennessee, with freight and insurance prepaid and charged back, or freight collect. Any pricing misprint on this site is not intentional and is not a commitment to the said price. We do our best to keep our catalog to date and accurate at the time of uploading.

All hazardous shipments are subject to an additional handling charge. We reserve the right to ship partial shipments. Payments of partial shipments are due according to invoice terms.

2. CREDIT POLICY

Climax Photo has three billing program options that may be used. Each is designed to maximize the speed at which we can process your order.

A) MasterCard, Visa, American Express & Discover.

B) C.O.D. Must be preapproved prior to shipment.

C) NET-30 terms on receipt of a completed credit application and credit approval, Climax Photo at our sole discretion will offer these term from date of invoice. If you would like to open an account, please download from our forms page a credit application and return it to us. One exception is that all equipment will be shipped on a C.O.D. or prepaid basis.

3. PAYMENT DELAY

All invoices are due, NET 30 days from shipping date. If any invoice is not paid per the invoice terms, buyer shall pay all reasonable costs and expenses, including all attorney’s fees incurred by CLimax in the collection of a past due account. We reserve the right to hold any pending orders on overdue accounts. A 1 1/2% per month "Finance Charge" will be added to past due accounts.

4. CREDITS

Must be Used Within Six Months of Issue

5. DAMAGED SHIPMENTS

Upon receipt of shipment, please check for external or internal damage and for correct quantities. Make a note of any damage on the freight bill. Keep all original packaging for freight company inspection give us a call immediately to arrange for replacement.

6. RETURNS AND SHORTAGES

Merchandise ordered incorrectly will be accepted for credit provided it is returned within 30 days, freight prepaid, undamaged in its original package, and in salable condition. All claims must be made within 10 days of receipt of shipment. All returns must have prior authorization and are subject to a 15% restocking charge; more for "non-stock" or special order items. No return will be accepted without a Climaxt invoice number, ship date and Return Authorization number. DO NOT write addresses or Return Authorization numbers on the outside of the manufacturer’s boxes as products must be in resealable to receive credit. Package all returns to prevent damage in transit.

Customer is responsible for all costs associated with a refused order.


7. MODIFICATIONS OF CONTRACT

No Terms, Conditions or Understanding other than those stated herein, oral or written, in any way purporting to modify these terms and conditions, whether contained in buyers purchase order or elsewhere, shall be binding on us unless made in writing and signed by an officer of Climax Photo. No salesperson or other representative of this company has any authority to alter, vary or waive any of these terms and conditions.

8. WARRANTY POLICY

All products distributed by Climax carry the manufacturer’s warranty only.

9. TAX INFORMATION

Tennessee customers will be charged sales tax on all items unless a signed resale card is on file. Upon receipt of a resale card, sales tax will be charged on applicable items only.

10. MINIMUM ORDER

The minimum order is $25.00. Sorry, no exceptions.

11. RETURNED CHECKS

A $15.00 charge will be applied to all returned checks.

 

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© 2008 Climax LLC • 1674 Highway 11-W • Bristol, TN 37620 • (800) 444-0977 • Warehouse: (423) 323-9349 • Fax: (423) 323-5906

 

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